“He’s Not The Messiah… He’s A Very Naughty Boy!”

My friends,

I have had several emails from different companies I have dealings with (and even some I don’t) in the last few weeks telling me how they’re dealing with our current crisis.

What…you’ve had those too?

So you know the ones I mean, ones from the CEO or the Customer service director, and how they are looking after the business, staff and us customers

Allowing the staff to finally ‘work from home’, and asking customers to be patient while we all get through this together…

Great…

Except I don’t believe them – do you?

Don’t get me wrong, I believe in good customer service like the best of us and believe there’s a need for it now more than ever.

But its few and far between so many companies continue to get it wrong, and when they get it wrong, they can seriously get it wrong.

I was told once ‘the customer comes first, last and in the middle’, however I don’t believe the customer is always right

I actually think there is a case for teaching companies how to do it right, perhaps we should put them where we are and see what it’s like?

Take my autoresponder company, for example I sent them a support request a few days ago as I can’t get to my responder messages, however it’s now over 14 days without so much as a thanks for your request.

And yet they are happy to continue charging my monthly fee and tell me so.

They even still send me marketing tips.

As if that actually helps to get my problem solved.

Don’t they know how frustrating it is to be trying to get something done when it’s completely out of your control and time is money (lost)

And like I said not even a thank you for your request.

So anyway the two day timescale turnaround has now been over 14 days.

Perhaps it’s time to move providers after all like many things there are always other choices and you can always vote with your feet. Shame though, but it is always a buyers’ market.

So on that basis here’s one I found earlier, if your looking or are just unhappy and this one is FREE for life. No card fee Ever.

https://groovesell.com/?aff_id=2607

Rant over.

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